Analyst - Bangalore - Northern Trust Corp
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Responsible for processing activities in the Banking Operations – ABLO group, would include assisting in the day to day operations.
Responsible for ensuring that the day to day process deliverables are met
Ensures Day to day SLA & Quality parameters are met.
Ability to handle, escalate & resolve queries in a timely manner
Builds a strong depository of the Operations and Domain knowledge in the team
To actively be involved in creating/ capturing process updates/ workflows
pertaining to business & process
To actively support on identifying and implementing process improvements in consultation with the Supervisor
To contribute and assist team building activities within the team
To actively participate in Audits/ BCP exercises and to help the supervisor to ensure awareness in the team
To assist the supervisor/ Manager in conducting Risk/ BCP/ Compliance awareness sessions
Responsible for opening anchor accounts and processing maintenance request for DDA (Demand deposit accounts), Savings account, MMDA (Money market deposit account) and CD (Certificate of deposit) account.
The position reports to the Team Leader.
Should be able to multitask and handle pressure situations
Excellent written & oral communication skills
Possesses good communication & analytical skills
A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
A client focused approach
Exposure and understanding of Risk, Audit and Compliance factors.
Knowledge on applications like Northern Image, FIS Metavante & 3270
Reflections would be preferred.
Knowledge of Banking Operations process will be an added advantage.
Candidate should be open to working in shifts