Project Manager - Hyderabad - Speed Consulting Private Limited
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Job Description :
Develops and manages project/action plans to ensure accurate customer onboarding and account readiness.
Able to effectively share information and transfer knowledge to functional areas and account managers
Oversees team members to ensure all project tasks are completed on a timely basis; resolves team and project conflicts, provides project leadership to cross-functional team members, escalates project risks to leadership as needed
Responsible for communication & dissemination of critical project information from customers to internal areas and executive level areas
Assesses progress and reports status to management and key stakeholders including progress, timelines and milestones; provides timely written and/or verbal communication updates regarding project status
Tracks & monitors the progress of all functional areas throughout the onboarding process, reports & communicates status to customer, management and other stakeholders
Subject Matter Expert on all new business onboarding processes
Anticipates risk and develops mitigation plans
Leads process improvement activities
Practices effective and strategic decision-making
Collaborate with appropriate internal or external resources to identify solutions to any issues that arise during project duration.
Develop and maintain process flows, tools and procedures to ensure consistent implementation projects from client to client.
Interact with clients in a professional manner and respond quickly to customer requests.
Interact with project team in a professional manner; help foster teamwork to complete designated tasks.
Examples of Responsibilities
Develop and modify implementation project plans.
Estimate level of effort for proposed projects.
Coordinate and chair implementation kick off meetings with clients and manage ongoing implementation meetings, both internally and externally.
Coordinate work with key stakeholders on projects Required Skills and Knowledge:
Excellent communication and presentation skills; ability to communicate with all levels within the organization and external clients in a leadership capacity.
A successful track record of managing multiple projects effectively
Strong analytical experience
Solution oriented with a focus on innovative and proactive approaches to resolve customer problems and issues.
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Good critical thinking, questioning, and listening skills; excellent attention to detail.
Problem-solving and analytical skills.
Strong customer service orientation
Process implementation and re-engineering experience
Experience with distributed teams
C-level interface and presentation skills
Education and Experience:
Bachelor's Degree in related business or industry
PMP Certification a plus
3+ years of client service or account management experience a plus
5+ years working as a Project Manager with proven ability to execute projects and achieve results
Relevant healthcare industry experience with data analytics, cost management or payment integrity vendor companies
Intermediate experience with MS Office products including MS Project
Experience with SharePoint desired