Analyst - Gurgaon - Ncr
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NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.
Title - IT Analyst
Location - Gurgaon
SUMMARY of JOB RESPONSIBILTIES:
Maintain the global services application environments used to support NCR Worldwide Customer Service Division. The individual will participate as the technical lead/mentor on a team of 9-10 members, which will be responsible for administering the applications and databases in the development/test/production environments. The job requires a highly motivated individual with excellent analysis and problem solving skills. The interested individual must be willing to share in a weekly support rotation where 24x7 availability is a necessity. The individual must have a strong desire to learn new skills and constantly evolve existing ones. The individual will be expect to interact with the developers and technical departments to promote information sharing, coordinate enterprise information architecture and provide data management operations to ensure the security, quality, performance, and accessibility of the databases and directory structures.
Functional Responsibilities and Skills Required:
Responsible for NCR's Customer Services(Saas) SQL-SERVER DBA deployment and support for the globe.
Manage a total of 1000+ SQL-SERVER instances
Perform technical analysis and troubleshooting on complex database problems.
Identifying root cause close-loop activities for technical problems.
Provide proactive monitoring and alert notification for system outages.
Incorporate standard support tools for tracking problems, reporting, capacity performance and SLA metrics.
Establishes all database instances (i.e., Testing, production, Development, QA) to support the various phases of the implementation.
Design and implementation of several online/offline backup/recovery procedures mitigate database downtime.
Desired Education/Experience to perform the function:
B.E/B.Tech/MCA in Computer Engineering, Computer Science
Excellent oral and written communication skills in the English language.
Minimum of 4-5+ years’ proven SQL-SERVER DBA experience.
Working experience required in the following areasSQL-SERVER version 2008 & 2012
Must have excellent working knowledge on Windows 2008/R2 and 2012.
SQL Server Clustering, Replication, Availabil
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
B.E./B.Tech in Computer Engineering or MCA or an equivalent education.