20 Mar

Project Manager - Pune - Synacor

Position
Project Manager
Company
Synacor
Location
Pune MH
Opening
20 Mar, 2017 30+ days ago

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The Role

The Project Manager is responsible for the coordination and transfer of software and configuration settings from development, through testing, and into the production environment leveraging internal version control systems to ensure the Change Management Processes are followed and service delivery is provided with consistent high quality. Also collaborates with Engineering, Project Management, and Product Management to support the overall change process and version control for releases. Takes direction from more experienced members of Change Management and trains to assume more responsibility and achieve self-sufficiency. Provides guidance to less experienced members of the team. The Project Manager is also responsible for owning the delivery of IT projects across all client and product development teams. Will work with internal clients to identify, execute, and deliver technical projects across the organization on-time against predetermined schedules, escalate and resolve technical issues, and communicate project status toward goals among cross-functional teams.

  • Orchestrate scheduled and on-demand software deployment during business hours and off-hours to multiple environments
  • Monitor and communicate status during deployments to stakeholders, team members, and management
  • Coordinate cross-team activities in support of code releases and product launches
  • Document and manage requirements for releasing selected technology projects and improve the overall process to achieve reproducible results with a focus on quality
  • Use the internal wiki and bug tracking system as release project management tools to provide visibility and traceability in the release process
  • Educate current and prospective internal consumers on change process requirements.
  • Manage the build process including version control for software releases
  • Ensure advanced communication of scheduled changes to all stakeholders
  • Develop and provide process improvement recommendations, not only for Release and Configuration Management, but also for testing and related processes within the SDLC
  • Respond to and resolve issues as raised by team members or customers
  • Act as incident manager for application related incidents
  • Train and mentor less experienced members of the team
  • Available to work days, nights, and weekends for both scheduled and unscheduled events
  • Manage IT related projects from inception to launch; including requirements gathering, user acceptance, coordinating implementation across internal and external teams, and post-launch support
  • Create and manage project plans to drive cross-functional team deliverables and agile release schedules with tracking and highlighting of cross dependencies, key risks, and issues
  • Identify risks in projects and proactively implement mitigations to ensure success
About You
  • Strong written and verbal communication skills
  • Detail oriented
  • Able to train junior members of Change Management team
  • Able to work within a diverse, performance-based team environment
  • Able to work in a fast paced, high pressure environment
  • Able to collaborate resources across horizontal work teams for service delivery or incident response
  • Able to organize and prioritize multiple requests and manage multiple tasks
  • Able to facilitate meetings and communicate course of action based on established process
  • Able to work independently and focus on critical path deliverables
  • Expertise in relationship building and relationship management
  • Strong sense of accountability and exceptional follow-up skills
  • Two to four years of experience in an IT role focusing on Software Development Lifecycle processes , such as Project Management, Technical Support, Production Monitoring, Quality Control, Version Control, or Service Delivery
  • Familiarity with Software Development Lifecycle, JIRA, Microsoft Project, SharePoint, Confluence, and Version Control Systems a plus


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