20 Mar

Project Manager - Pune - Synacor

Position
Project Manager
Company
Synacor
Location
Pune MH
Opening
20 Mar, 2017 4 days ago

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The Role

The Project Manager is responsible for the coordination and transfer of software and configuration settings from development, through testing, and into the production environment leveraging internal version control systems to ensure the Change Management Processes are followed and service delivery is provided with consistent high quality. Also collaborates with Engineering, Project Management, and Product Management to support the overall change process and version control for releases. Takes direction from more experienced members of Change Management and trains to assume more responsibility and achieve self-sufficiency. Provides guidance to less experienced members of the team. The Project Manager is also responsible for owning the delivery of IT projects across all client and product development teams. Will work with internal clients to identify, execute, and deliver technical projects across the organization on-time against predetermined schedules, escalate and resolve technical issues, and communicate project status toward goals among cross-functional teams.

Orchestrate scheduled and on-demand software deployment during business hours and off-hours to multiple environments

Monitor and communicate status during deployments to stakeholders, team members, and management

Coordinate cross-team activities in support of code releases and product launches

Document and manage requirements for releasing selected technology projects and improve the overall process to achieve reproducible results with a focus on quality

Use the internal wiki and bug tracking system as release project management tools to provide visibility and traceability in the release process

Educate current and prospective internal consumers on change process requirements.

Manage the build process including version control for software releases

Ensure advanced communication of scheduled changes to all stakeholders

Develop and provide process improvement recommendations, not only for Release and Configuration Management, but also for testing and related processes within the SDLC

Respond to and resolve issues as raised by team members or customers

Act as incident manager for application related incidents

Train and mentor less experienced members of the team

Available to work days, nights, and weekends for both scheduled and unscheduled events

Manage IT related projects from inception to launch; including requirements gathering, user acceptance, coordinating implementation across internal and external teams, and post-launch support

Create and manage project plans to drive cross-functional team deliverables and agile release schedules with tracking and highlighting of cross dependencies, key risks, and issues

Identify risks in projects and proactively implement mitigations to ensure success

About You

Strong written and verbal communication skills

Detail oriented

Able to train junior members of Change Management team

Able to work within a diverse, performance-based team environment

Able to work in a fast paced, high pressure environment

Able to collaborate resources across horizontal work teams for service delivery or incident response

Able to organize and prioritize multiple requests and manage multiple tasks

Able to facilitate meetings and communicate course of action based on established process

Able to work independently and focus on critical path deliverables

Expertise in relationship building and relationship management

Strong sense of accountability and exceptional follow-up skills

Two to four years of experience in an IT role focusing on Software Development Lifecycle processes , such as Project Management, Technical Support, Production Monitoring, Quality Control, Version Control, or Service Delivery

Familiarity with Software Development Lifecycle, JIRA, Microsoft Project, SharePoint, Confluence, and Version Control Systems a plus


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