Assoc Strategic Business Analyst - Mumbai - Jpmorgan Chase
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This an excellent opportunity for an individual who thrive in a fast-paced and team-oriented environment where strong analytical skills, business acumen, and superior communication skills are leveraged to support our company's ability to deliver world class fraud detection and customer centric solutions to its customers.
As part of the Fraud team, you will be responsible for managing fraud risk policies, developing and maintaining process standards and performing moderate to complex activities with the objective of reducing fraud related losses while balancing customer impact. You would have the responsibility for performing quantitative and qualitative analysis on credit and debit card accounts
and will be accountable for regular reporting or process administration.
You would have project management responsibilities and be responsible for talent development through mentorship & providing thought leadership to the projects executed within the team.
You will report to the Manager in Mumbai and develop strategy for function and position the team for future success. You would play critical role in driving Mumbai site initiatives including Fraud Community and working directly with the Fraud Operations team in the identification and solution set recommendation for customer issues, fraud trends, and other items impacting the customer experience as it relates to point of sale. The successful candidate will excel at creative thinking and problem solving, be self-motivated, confident and ready to work in a fast-paced energetic environment
Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
Effectively mentors other analysts to help them develop their risk management skills and knowledge
Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud related losses and improve customer experience at Point of Sale
Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.
Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
Ability to work collaboratively with cross-functional partners to understand and address key business challenges
Identify business opportunity by performing well thought analysis - Data mining, ensuring data integrity, synthesizing and communicating findings to senior management
Providing clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
The work schedule is Monday - Thursday, 1 PM - 10 PM IST and Friday, 10 AM – 7 PM IST
Bachelor's degree in a quantitative discipline; Math, Finance, Statistics, Economics or equivalent work/training is required; advanced degree is preferred.
Minimum of 3-5 years of related analytical experience.
4+ years of SAS programming experience (PC, UNIX or mainframe). Highly proficient in
SQL, SAS, Teradata, Oracle, UNIX and MS Office
suite of products.
Proven record in problem solving and business innovation.
Ability to thrive in a dynamic and fast-paced environment.
Project Management Skills -- well-organized, structured approach.
Ability to achieve tight timelines on complex deliverables.
Ability to manage and prioritize projects across cross-functional groups.
Must be a team player; Excellent relationship management skills
Self starter with ability to drive for resolution
Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives
Strong knowledge and understanding of financial services
Credit Risk Management/Review
IN-MH-Mumbai-Magnus Tower / 03874
CONSUMER & COMMUNITY BANKING
JPMorgan Chase & Co.