Lead Software Engineering Mainframe - Chennai - Fidelity Investments
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Business Unit Overview
EI (Enterprise Infrastructure) India started operations in 2004 to help our partners take advantage of the global capability in providing operational support using the follow the sun model. Today the team covers multiple technologies in remote infrastructure support covering production, engineering, application and database support. EI India plays a key role in global workforce augmentation and supports all the EI verticals, including 24X7 operations in some areas. The team’s endeavour has been to provide increased value to our partners through operational excellence and innovation with a focus on stability.
In zOS team, we support various mainframe products from different vendors. Our team serves Fidelity’s operations teams, application support teams, and developers by providing zOS Infrastructure Support. The team provides services such as installation, migration and maintenance of zOS and various other tools and software. We provide on call support and perform proof of concepts to on board new technologies. The candidate should have strong problem solving skills, debugging, and technical knowledge in the zOS family of products.
Roles & Responsibilities
Provide support on z/OS System Programming for customers.
Upgrade and Production Support of various ISV products from various vendors like IBM, CA, BMC & Compuware products.
ISV Installation, Customization & Maintenance of various ISV products
Participate and performe successful DR test drills which includes 24 Production lpars.
Working knowledge of cloning critical production lpars as per the requirement of business
Set up system from scratch based on the requirement of business
Involve in different z/OS related projects and work with the business call to envisage technical support responsibilities. Participate in meeting with the customers and PMOs on status calls.
Develop ISV product checkout toolkit using REXX and ISPF interface for performing post checkout of various ISV(CA, Compuware,ASG etc) products
Perform Quarterly Health Check for both RACF and ACF2 systems
Day – to – Day support for problem determination and resolution of system software related to incident and problem tickets raised by customer or other technical teams.
Provide support as production LPAR lead and managing end - to - end MVS related activities on the systems. Which includes z/Os upgrades and maintenance, Parmlib management, Supporting IPL, etc
Support Change management process for satisfying the requirement of Business which includes ISV upgrade, Parmlib updates etc.
Coordinate MVS related activities with other technical teams like Storage,Security,Cofig etc to satisfy the requirement of business
Check with vendors for various ISV products to get the resolution for product related issues,getting license related information etc.
zOS skills – zOS
installation, migration, RSU maintenance
Working knowledge on DB2 data sharing environment
Install, migrate and apply maintenance to ISV products of various vendors like IBM, CA family of products and Compuware
Knowledge of Storage and Network is added advantage
Knowledge to Disaster Recovery methodologies
Knowledge of Production Support policies such as Incident, Change and Problem Management
Good verbal and written communication skills
Good interpersonal skills, ability to maintain good working relationships with India and onsite partner teams
Must be able to act as a team player as well as work independently
Must be a quick learner and adapt to new tools and technologies
7-10 years of technical experience in zOS Operating Systems Support
Bachelor's Degree (±16 years)
FMR India Business Unit
Job Posting Date
Mar 20, 2017, 4:56:18 AM