Service Desk Management - New Delhi - Accenture
Accenture as the company that open the jobs vacancy, have some qualification and spesification especially for the Service Desk Management jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Accenture company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.
"Role : Cloud Migration &Implementation
Must have Skills : Service Desk Management
Good to Have Skills : Service Desk Voice Support
1. Receives and logs customer problem/request/issues and ensures proper documentation.
2. Performs initial level of problem identification and attempts to resolve when appropriate
3. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.
4. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
6. Performs follow up on all incidents with customer to ensure customer satisfaction.
7. Develops and maintains knowledge of the problem tracking software "
Service Delivery Manager. Job Openings in Capgemini for Service Delivery Manager, this job opened at 26 Apr, 2017. The Service Manager will act as a SPOC for all IT requirements/issues beyond the service desk and field support team. Team Management Exceptional.... ... (Read more about Service Delivery Manager - Mumbai - Capgemini)
Help Desk Support. Job Openings in Axiem Corporation for Help Desk Support, this job opened at 23 May, 2017. Good customer service and technical/troubleshooting skills. Account administration on server (reset passwords, new account set-ups, groups management).... ... (Read more about Help Desk Support - - Axiem Corporation)
Srvc Desk Analyst. Job Openings in Anz Banking Group for Srvc Desk Analyst, this job opened at 03 May, 2017. Global Service Desk is a customer focused and fast paced first level Service Desk providing Technology customer service.... ... (Read more about Srvc Desk Analyst - - Anz Banking Group)
Application Support Desk Analyst Itso. Job Openings in Shell for Application Support Desk Analyst Itso, this job opened at 24 Apr, 2017. Incident management and Problem Management. Incident management & Problem Management Correct classification of Tickets:. User Access Management.... ... (Read more about Application Support Desk Analyst Itso - - Shell)
Manager. Job Openings in Capgemini for Manager, this job opened at 06 Apr, 2017. 8+ years in a technical project management, Help Desk management, or consulting services profession. Proactively act on the shift toward a Service Desk model... ... (Read more about Manager - Noida - Capgemini)