Release And Change Management - Chennai - Fis
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Skills Must Have
Experience in ITIL Service Management functions including Release and Change Management
To perform Application Release and Change Management function coordinating with application teams to take the application from QC thru Production
To perform Infrastructure Release and Change Management function to build and make infrastructure changes for projects working with cross functional teams
Knowledge of financial services industry or willingness to learn.
Broad knowledge of IT Systems and Operations, specifically in relationship to assigned environments/systems.
Knowledge of methods, tools, and technology use to carry out tasks necessary to prepare deliverables on Distributed Systems (Linux, AIX, Solaris, etc.) and software (e.g Java, IBM HTTP, WebSphere, JBOSS, Subversion, ORACLE, SQL etc.).
Ability to work with many cross-functional teams inside the IT organization along with Technology Services.
Ability to understand interdependencies between the physical and logical configurations within IT environments.
Ability to drive external and internal customer satisfaction.
Ability to establish and manage priorities effectively and multi-task.
Ability to learn quickly and willingness to continuously learn and enhance skills.
Ability to demonstrate interpersonal and teambuilding skills and manage conflict.
Ability to communicate effectively verbally and in writing.
Good follow-up skills, keeping others up to date with information.
Hands-on experience in a SDLC is strongly desired.
Knowledge in Web Technology and web applications
Knowledge in Environmental Impact Analysis, Install Plans and Operational Readiness procedures
Experience in performing RISK Assessment in Release and Changes
Knowledge in IT Infrastructure and Environment
Knowledge in other ITIL functions including Patch Management, Asset and Inventory, Capacity Management, Performance Management
Exposure to SSL Certificates and Security Vulnerability Remediation projects
Flexibility to work in weekends and Late shift / US shift to support the Business needs
Release Management Skills
Change Management skills
Project Management skills
IT Infrastructure management skills
Incident management skills
Exposure to Environment management including OS patching, Security Vulnerability Remediation, Capacity, Performance management
Experience working in Release and Change management role
Exposure to Unix Commands and concepts
Exposure to Application technologies such as Windows, Unix, JAVA, .NET, IIS, JBOSS, Websphere, Oracle, SQL
Awareness on tasks involved in Network, System and Database Administration
Competencies Must Have
Flexibility to work on weekends including Sundays.
Ability to work in Late shift / US shift based on Business needs
Very Good Communication Skills
Change coordination and Facilitation skills
Impact Analysis Skills
RISK Assessment Skills
Knowledge in SDLC
Knowledge in ITIL Service Management Functions
Knowledge in Release and Change Management tools
ITIL Certification and Working Experience in IT Service Delivery
FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 55,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
Learn more at www.fisglobal.com
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here
For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability