Team Leader - Hyderabad - Accorhotels
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Hotel or Entity
Mercure Hyderabad KCP
Managed hotel City
Mercure Hyderabad KCP, is located in the city centre at the intersection of Punjagutta Road and Road No.1 in Banjara Hills, which is a well known commercial and residential area in western Hyderabad. The hotel offers 128 spacious guest room keys (29 square metres) including Suites , 5 Meeting rooms aggregating 345 square metres, All day dining restaurant ( 70 covers) , Bar + Deli Shop (70 covers), Lobby lounge, Roof top restaurant (65 Covers) & a Gymnasium.
Discover the hotel Contract
National under local employment status (or Foreigner already entitled to be recruited for this role) Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Anticipated Start Date
01-02-2017 Contact Mathews [email protected]
Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 3 to 5 years Languages essential English (Primary tongue) Optional languages Hindi (Primary tongue) Essential and optional requirements BHM/DHM with prior work experience of 2 - 4 Yrs in midscale hotels.
Excellent Communication skills
Excellent presentation skills
Confident in situation handling
Hands on experience in micros
Proactive and highly organized
High Integrity and Honesty
Service orientation and committed to excellence
Display high level of flexibility, initiative, sincerity and Team Work
- Power Point
Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the assigned outlet.
Ensure to set up the equipment and prepare mise-en-place in accordance with policy.
Ensure on a daily basis that all the amenities are properly arranged prior to service.
Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
Assist the Outlet Manager to maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Ensure to attend to guest complaints, requests or inquiries regarding the services.
Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.